EPFO has successfully completed a major database consolidation and software upgrade to enhance service delivery and member experience.

Member and Employer services have been made live in a phased manner and are available for use.

As part of the post-migration stabilization process, claims and service requests will be processed in a phased and calibrated manner with additional verification and validation checks to ensure the accuracy during the initial period of 2 weeks.

Members and Employers are requested to kindly bear with us as they may experience a slightly longer-than-usual processing times for claims and certain services during this period. Members are also requested to avoid repeated attempts to access the online services during peak hours or make repeated requests.

EPFO appreciates the patience and cooperation of all members and is committed to provide smooth services to all its stakeholders.